To ensure that our work is always guided by ethics and transparency, we have adopted monitoring, oversight, and accountability mechanisms. A series of codes and standards set parameters for our relationships with our stakeholders.
Our Code of Ethics and our Conduct Guide address topics such as the relationship with customers, partners, and suppliers, the fight against corruption, and our commitment to refuse support and contributions to campaigns or political parties of candidates for elected office. It is up to the Ethics Commission to guide, disseminate, and promote compliance with these principles and commitments.
We render accounts to society through our Transparency Portal and publications such as the Sustainability Report.
The Customer Care Service (CCS) and Contact Us areas also welcome contact by means of the inside and outside e-mail addresses.
In addition, we discuss and disseminate actions that promote transparency and fight corruption, participating in working groups and other initiatives such as the UN Global Compact, the Extractive Industries Transparency Initiative (EITI), and the Business Pact for Integrity and Anti-Corruption.